United Improvements was founded in 2014 in Cumming, Georgia out of necessity, not ambition.

At the time, quality contractors were hard to find. Communication was inconsistent. Timelines were ignored. Transparency was missing. In some cases, people were outright lied to or taken advantage of. There was little pride in workmanship and even less concern for the communities being served.

United was created to correct that.

How It Started:

Founder Jack Usman built United Improvements to be the kind of company he needed but couldn’t find. A company that showed up, communicated clearly, honored timelines, and treated people fairly. Just as important, a company that actually cared about improving local neighborhoods instead of extracting from them.

What began as a local operation in Cumming has grown steadily by reputation, not shortcuts.

Founder Background:

Before United Improvements, Usman owned and operated multiple businesses across transportation and finance, giving him firsthand experience in operations, systems, and accountability. Outside of business, he was always hands-on, consistently taking on DIY projects and developing a deep appreciation for craftsmanship and problem-solving. That blend of business discipline and hands-on work ethic shaped how United operates today: structured, reliable, and execution-focused.

What We Stand For:

United Improvements is family-owned and built on a family culture. That extends beyond the team to the homeowners and business owners we serve.

Our core principles are not slogans. They are operational standards:

Consistent communication from start to finish

Clear timelines and the discipline to meet them

Transparency in pricing, scope, and expectations

Community improvement, not just project completion

Every project is an opportunity to leave a space, and a relationship, better than we found it.

Who We Serve:

Homeowners

Local business owners

Commercial property stakeholders

Our projects range from mid-range to premium, with a growing emphasis on commercial work alongside residential services. Whether residential or commercial, the expectation is the same: professionalism, clarity, and results.

Where We’re Headed:

United Improvements continues to grow by doing the fundamentals well. No volume-at-all-costs model. No cutting corners. Growth comes from repeat clients, referrals, and long-term trust within the communities we serve across Georgia.